Frequently Asked Questions

Welcome to the FAQs page for At Ease Home Health Care, where we aim to address common questions and provide clarity about our home healthcare services in Los Angeles and Ventura County. Our mission is to offer compassionate, high-quality care to our patients in the comfort of their homes. Below, you’ll find answers to some of the most frequently asked questions about our services, team, and care process.
What services does At Ease Home Health Care offer?
At Ease Home Health Care provides a comprehensive range of home healthcare services, including skilled nursing, certified home health aide services, physical therapy, occupational therapy, speech therapy, and medical social services. We also offer specialized care through mobile podiatry care, mobile laboratory services, durable medical equipment (DME) supply, mobile X-ray and imaging, and coordination with local pharmacies for medication management.
How do I know if I or a loved one qualifies for home healthcare services?
A physician typically prescribes home healthcare services after a hospital stay, surgery, or in response to a specific health condition requiring professional care at home. Homebound patients who need skilled care to recover or maintain their health may qualify for home healthcare services. To determine eligibility, please contact us directly so we can discuss your specific situation and needs.
How does At Ease Home Health Care ensure the quality of its services?
At Ease Home Health Care is committed to providing the highest quality of care. Our team consists of experienced and licensed healthcare professionals, including registered nurses, physical therapists, occupational therapists, speech therapists, medical social workers, and certified home health aides. All our services are communicated and overseen by your primary care physician, and we conduct regular training and evaluations to ensure our staff meets the highest standards of care.
Can I choose my healthcare provider?
We understand the importance of a strong patient/clinician relationship. While we assign healthcare providers based on expertise, availability, and the specific needs of our patients, we strive to accommodate patient preferences whenever possible. Our priority is to ensure a good match that fosters a comfortable and effective care environment.
What areas do you serve?
At Ease Home Health Care proudly serves patients in Los Angeles County and Ventura County. We are also expanding our services to Orange County and San Bernardino County soon.
How are home healthcare services paid for?
Home healthcare services can be covered by Medicare, Medicare managed, Medi-cal, private insurance plans, and out-of-pocket payments. Our team works closely with patients and families to verify insurance coverage and discuss all available payment options to ensure services are as affordable as possible.
How can I start receiving home healthcare services from At Ease Home Health Care?
Starting home healthcare services with At Ease is simple. Contact us at 818.574.5380 or email at info@ateasehhc.com to schedule an initial consultation. We’ll discuss your healthcare needs, verify insurance coverage, and coordinate with your physician to develop a personalized care plan.
Our dedicated team is here to answer any questions and provide the support and care you or your loved one needs. At Ease Home Health Care, we’re committed to ensuring peace of mind and the highest quality of care for every patient we serve.